Payments & Refund Policy

See below for details on StudyBuddy.live's refund and cancellation policies. Policies may differ between offerings and payment options may vary.

  • StudyBuddy.live has no refund obligation for Terms of Use or Honor Code violations, even if requested during the refund period. We also have no obligation for late refunds if unsatisfied with a final grade.
  • For refund instructions, visit the Learner Help Center.

One-time Purchases

  • No refunds for guided projects.
  • Full refunds for courses/specializations until 14 days after payment or earning a certificate, whichever is first.

  • Full refunds for pre-enrolled courses/specializations until 14 days after launch or earning a certificate, whichever is first.

  • No certificate refunds within 14 days if already earned. Registration expires after 180 days without a certificate.

Specialization Subscriptions

  • There are no refunds for monthly specialization subscriptions.
  • Cancel before the end of the free trial to avoid charges. StudyBuddy.live may require a certificate purchase after a free trial to receive it.

  • Cancel at any time, effective at the end of the current billing period—no refunds after cancellation.

Honor Code

  • Plagiarism - Copying others' work without credit, submitting work done/altered by others as your own, self-plagiarism. Discussing assessments is allowed, but submissions must be original independent work.
  • Unauthorized Materials - Using prohibited materials or devices unless permitted.

  • Unauthorized Collaboration - Working with others when prohibited.

  • Contract Cheating - Paying others to complete your coursework.

  • Impersonation - Completing work while logged in as another user or having others complete your work.

  • Unauthorized Sharing - Making homework, quizzes, exams, or other assessment info/solutions available when prohibited.

  • Fraud - Misrepresenting assessment authorship or conditions.

  • Other - Any unfair advantage or dishonest improvement of your or others' results.

  • Consequences may include sanctions based on misconduct type, severity, assessment stakes, and user history. No refunds are given for violations, determined solely by StudyBuddy.live and partners. You will be notified of determinations and resulting actions.

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Courses

HESI Prep Course | TEAS Prep Course
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About Us

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Contact Us

support@studybuddy.live
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